Last updated: 28 May 2026

Terms of Service

These terms govern your use of the Unicity website at unicityai.com.au (the Site). By using the Site, you agree to these terms.

This document is general information only. It is not legal advice, and it does not create a services agreement. Services are delivered under separate written agreements (quotes, statements of work, or contracts).

About us

The Site is operated by Matthew James Smith, trading as Unicity AI (ABN 50 760 617 665), based in Brisbane, Queensland, Australia. We present publicly as Unicity. In these terms, “we”, “us” and “our” refer to that business.

Contact: matt@unicityai.com.au

Information on this Site

Content on the Site, including case studies, metrics, testimonials, and timelines, is for general information only. It is not a promise that you will achieve the same results. Outcomes depend on your workflow, data, systems, and scope.

Nothing on the Site is legal, financial, tax, or professional advice. You should obtain your own advice before relying on any information here.

Australian Consumer Law

Our services are subject to the Australian Consumer Law (ACL). Nothing in these terms excludes, restricts, or modifies any right, guarantee, or remedy you have under the ACL that cannot lawfully be excluded.

Where the ACL applies and we fail to meet a consumer guarantee, you may be entitled to a remedy under the ACL. The limitations in these terms apply only to the extent the law allows.

Priority of agreements

Content on the Site is not an offer to contract and does not form part of any engagement. A binding engagement only exists once a written quote, statement of work, or agreement is signed, or clearly accepted in writing, by both parties.

If anything on the Site conflicts with your signed agreement, your signed agreement prevails.

No guarantees

We describe typical delivery approaches (for example, fixed scope builds and source code handover). Unless expressly stated in your written agreement, we do not guarantee specific business outcomes, revenue, cost savings, error free operation, or delivery within a particular timeframe.

Testimonials and case studies

Testimonials reflect individual client experiences at a point in time. Case studies may be anonymised. Metrics shown relate to specific projects and may not apply to your situation. Client names or references are shown only with consent.

Intellectual property

We own (or licence) the copyright in the Site’s design, text, graphics, and branding, except for third party materials identified below. You may view and print pages for your own business use. You must not copy, scrape, or republish the Site for commercial use without our written permission.

Product names, logos, and trademarks shown on the Site (for example, Make.com, n8n, Supabase, Vercel, and Claude) belong to their respective owners. They are shown for identification only and do not imply any endorsement or affiliation.

For commissioned work, intellectual property in deliverables is governed by your project agreement (which typically includes source code transfer at handover, where stated).

Acceptable use

You must not:

• use the Site unlawfully, or in a way that harms us or others;
• attempt unauthorised access to our systems;
• submit false, misleading, or malicious enquiries; or
• introduce malware, or scrape the Site by automated means without our permission.

Enquiries and email

Enquiries submitted through the Site may open your email client or be sent to us by email. You are responsible for the accuracy of the information you provide. Our Privacy Policy explains how we handle personal information.

AI and automation services

We build software and automations that may use third party AI and cloud services. AI outputs can be inaccurate, incomplete, or out of date. Any production use requires your own review, testing, human oversight, and operational controls before you rely on it.

Where our work supports decisions about people, you remain responsible for keeping a human in the loop and for giving affected individuals a way to question or seek review of those decisions.

You are responsible for compliance with the laws that apply to your industry and data, including privacy, record keeping, consumer, anti discrimination, and sector specific rules. Australian law applies to the use of AI in the same way it applies to other tools; using AI does not change your obligations.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any loss arising from your use of (or inability to use) the Site, including any indirect or consequential loss.

Where our liability for the Site cannot be excluded but can be limited, our liability is limited, at our option, to resupplying the relevant information or services, or paying the cost of doing so. Nothing in this section limits liability that cannot lawfully be limited, including under the ACL.

Third party links

The Site may link to third party websites. We are not responsible for their content, products, or privacy practices.

Changes to these terms

We may update these terms by posting a new version on this page. Your continued use of the Site after a change takes effect means you accept the updated terms.

Severability

If any part of these terms is found to be invalid or unenforceable, that part is read down or severed to the minimum extent necessary, and the rest of the terms continue to apply.

Governing law

These terms are governed by the laws of Queensland, Australia. You submit to the non exclusive jurisdiction of the courts of Queensland.

Contact

Questions about these terms: matt@unicityai.com.au

Unicity · ABN 50 760 617 665

© 2026 Unicity · ABN 50 760 617 665